Rivian software head says physical controls in vehicles are an anomaly

Sure, some tasks could definitely be done via an unrealized voice system that is (A) actually reliable (B) functionally handles all possible phrasings of questions and commands, and (C) only triggers when the correct human is speaking towards it... He admits we don't have that yet, so isn't it also too early to assume it'll increase driver-satisfaction or reduce accidents or be anything more than cheaper-to-manufacture?

Given what some other manufacturers are trying to do, it's also worth pointing out there's a limit: Imagine the utter insanity of having to constantly mumble at your car "turn left blinker on", "turn left blinker off", etc. Some controls exists physically for very good usability/kinesthetic reasons.