Took a quick look at your site (from your profile). Are you charging a one-time fee for the monitor, then? How often do people need new ones? Is there data reporting that can be sent to your servers or elsewhere? How do you avoid running into a situation where you are losing money supporting a 10 year old air monitor?
> Wish you all the best with your business model.
Thanks! We've definitely found it to be a differentiator for certain types of customers.
> didn't we once call these desktop applications
I struggle with the name. Self-hostable, downloadable, BYOS (bring your own server). Desktop doesn't feel right, at least for our product, because in prod, it is almost always running on a remote server.